Airport apron with an aircraft

Airport & Aviation

ZÜP-certified staff for airports. Retail, hospitality, promotion, and check-in.

Request staff now

AÜG licensed · Available in 10+ cities · Quick staffing

Airport apron with an aircraft

Airport & Aviation

ZÜP-certified staff for airports. Retail, hospitality, promotion, and check-in.

Request staff now
AÜG licensed
Available in 10+ cities
Quick staffing

Overview

ucm supplies airport staff at eleven German airports as a licensed staffing provider (German AÜG): background-checked (ZÜP) personnel for retail, hospitality, check-in support and promotion. The ZÜP clearance takes four to six weeks; ucm handles the application and covers the cost, so a pre-cleared pool shortens your lead time. Quotes arrive within hours, staffing within days.

60.000
+
Students
<
1
%
No-show rate
98
%
Fulfillment rate

Challenges

•

ZÜP Security Clearance

Personnel in the aviation sector require a valid reliability check (ZÜP) under §7 LuftSiG. Application and renewal are time-consuming and require advance planning.

•

Round-the-Clock Shift Operations

Airports operate around the clock. Early, late, night and weekend shifts must be reliably covered.

•

Seasonal Fluctuations

Summer holidays, Christmas travel and trade fair peaks cause demand to fluctuate heavily. Scalable staffing is essential.

•

Airport-Specific Training

Staff must be trained in safety behaviour, emergency procedures and customer-focused service at the airport, this goes beyond standard onboarding.

Typical Roles

Check-in Agent

Ready in
Airport & Aviation
.
Available

Airport Retail

Ready in
Airport & Aviation
.
Available

Passenger Service

Ready in
Airport & Aviation
.
Available

Lounge Service

Ready in
Airport & Aviation
.
Available

Ground Handling

Ready in
Airport & Aviation
.
Available

How It Works

Four steps to the right staff.

Step
01

Send inquiry

Let us know your needs - via form or by phone.

Step
02

Matching & Pre-selection

Our AI matches your needs with qualified students.

Step
03

Staffing & Onboarding

We handle contracts, compliance, and coordination.

Step
04

Engagement & Billing

Transparent billing and ongoing reporting.

Step
01

Submit Request

Let us know your needs - via form or phone.

Step
02

Matching & Pre-selection

Our AI matches your needs with qualified students.

Step
03

Staffing & Onboarding

We handle contracts, compliance, and coordination.

Step
04

Deployment & Billing

Transparent billing and ongoing reporting.

Achievements We're Proud Of

promotion

Luca Pay: 20,000 Restaurant Visits in 5 Cities

Nationwide activation for the Luca Pay business model pivot: hundreds of promoters, 20,000+ restaurant visits, route planning and live data management from a single source.

Partner since
2025
Read Case Study
promotion

Estée Lauder: Beauty Promotion with Strong Brand Affinity

Beauty promotion team with strong brand affinity and seamless onboarding.

Partner since
2025
Read Case Study

Frequently asked questions about

Airport & Aviation

What security requirements does ucm staff meet at the airport?
+

All our staff in the aviation area hold a valid Zuverlässigkeitsüberprüfung (ZÜP) per § 7 LuftSiG. We take care of applications and renewals proactively so your operation stays compliant at all times.

How fast can ucm provide staff at the airport?
+

Thanks to our existing pool of ZÜP-cleared staff we can usually deploy ready-to-go crews within 48 hours. With an existing framework agreement, shorter-notice deployment is also possible.

Which airports is ucm active at?
+

ucm is present at all major German airports, including BER (Berlin), Fraport (Frankfurt), Munich Airport, Düsseldorf, Cologne/Bonn, Hamburg, and Stuttgart. More locations on request.

Which areas does ucm cover at the airport?
+

We staff positions in passenger service, ground handling, airport retail (duty-free, shops), lounge service, and hospitality. All staff are ZÜP-cleared and trained airport-specifically.

Ready for the next shift?

Tell us what you need – we'll get back to you within 24 hours with a concrete proposal.

Request Staff Now